At Kakade Food, we take great care to deliver high-quality, hygienically packed food products. Due to the nature of our products, we follow a strict return and refund policy as outlined below.

1. No Return on Food Products

Since our products include Masala Pre-Mixes, Papad, Laddu, and Chutney, which are perishable and consumable items, returns are not accepted once the products have been delivered.

2. Damaged or Incorrect Products

We offer replacement or refund only in the following cases:

• Product received is damaged

• Product received is expired

• Wrong item delivered

To be eligible:

• The issue must be reported within 24 hours of delivery

• An unboxing video or clear photos of the product and packaging are mandatory

Requests without proper proof may not be accepted.

3. Replacement Policy

• Approved cases will receive a replacement of the same product

• If replacement is not available, a refund will be processed

4. Refund Process

• Once approved, refunds will be processed within 5–7 business days

• Refunds will be issued to the original mode of payment

• Shipping charges (if any) are non-refundable, unless the error is from our side

5. Order Cancellation

• Orders can be cancelled only before dispatch

• Once dispatched, cancellation requests will not be accepted

6. Contact Us

For any return, refund, or order-related concerns, please contact us:

📧 Email: kakadefood@gmail.com
📞 Phone/WhatsApp: +91-9607290045
🕒 Support Hours: 10:00 AM to 7:00 PM (Monday to Friday)